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Left to right:  Melissa Burns, Sonya Wright, Julie McCurnin, Keriann Hansen, Susan Frye, Emily Maiers, Jessi Lass, Maria Taylor

Susan Frye Court Reporting News

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Court Reporting in COVID

The COVID pandemic hit some industries harder than others. We are fortunate in the court reporting world that much of our work can be done remotely. While some aspects of our business have changed a bit, we have made necessary adjustments to enable us to deliver our same high-quality service during this time.

 

What Has Changed:

 

As a result of the pandemic, we have acquired a new skill set that we otherwise would not have had!  We have become adept at doing remote depositions via Zoom, and other platforms when requested.  Early on my reporters suggested that we offer Zoom training to attorneys explaining how to take depositions remotely.  We had a great response to this offer and have held many training sessions over the past several months.  This offer still stands!  If you would like to take depositions via Zoom but just don’t know how that would look, please contact us and we will schedule a 30-45 minute training session for you so that you will feel more comfortable doing this.  

 

We are currently doing multiple depositions via Zoom every day at SFCR.  I have become the Zoom scheduler at our office.  We have five Zoom rooms available every day, and I am happy to schedule for you when you need to conduct a deposition via the Zoom platform.

 

Due to the pandemic, we will now always have our Zoom deposition-taking capability in place.  All reporters at SFCR are comfortable with this new service that we offer.

 

What Hasn’t Changed:

 

The great service that we have always offered still remains solid.  You should feel confident when you contact SFCR that we will give you the same service you have come to expect.  In addition to doing Zoom depositions every day, we are also doing in-person depositions with the appropriate guidelines currently suggested in place.

 

We are experiencing a very busy schedule the last couple of months and are very thankful for the work; however, we are only able to handle a certain number of jobs each day.  Please call to schedule as soon as you are able.

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I have practiced law in central Iowa for over 30 years. During that time, I've had the pleasure to work with Susan and her reporters literally hundreds of times. Every one of them is thoroughly professional, reliable, and committed to quality customer service at the highest level. Susan herself leads by example, and SFCR is always our first choice!

Barb Hering


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